严打黄牛！两部门：大型演出要求实名购票、实名入场|Crackdown on scalpers! Two departments: large-scale performances require real-name ticket purchase and real-name admission
2023-09-18 14:23:12
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10万张门票一秒售罄、内场加价5倍、看台连座要加上万元……线下演出以全面复苏之势席卷消费市场的同时，时有发生的票务乱象让歌迷直呼一票难求，也对正常的演出市场秩序造成破坏。
近日，文化和旅游部、公安部发布《关于进一步加强大型营业性演出活动规范管理促进演出市场健康有序发展的通知》，其中指出，加强观众人数在5000人以上的大型营业性演出活动的规范管理，大型演出活动实行实名购票、入场制度，演出举办单位公开销售的门票数量提升比例，明确不得低于核准观众数量的85%。
通知要求，大型演出活动实行实名购票和实名入场制度，每场演出每个身份证件只能购买一张门票，购票人与入场人身份信息保持一致。演出举办单位、演出票务销售平台应当加强消费者个人信息保护，防止未经授权的访问以及个人信息泄露、篡改、丢失。
Organizers of large performances will be designated "untrustworthy entities" if they don't make at least 85 percent of their tickets available to the public, according to a recent circular.
▲TFBoys' 10th-anniversary concert held in Xi'an, Shaanxi province, Aug 6, 2023. [Photo/VCG]Those that facilitate ticket scalping will also be designated as untrustworthy entities, said the circular from the Ministry of Culture and Tourism and the Ministry of Public Security.Large commercial performances are defined as those with over 5,000 attendees.With the number of large commercial events, such as concerts and music festivals, on the rise, problems such as ticket scalping, irrational idol worship and uncivilized audience behaviors remain prominent.The circular asked organizers to ensure that the number of tickets offered to the public is no less than 85 percent of the authorized capacity.For the remaining 15 percent of tickets not offered to the public, the ticket holders' personal information must be registered 24 hours before the performance.Before the recent regulations, the number of commercial performance tickets for public sale on the market was not to be less than 70 percent.The circular noted that the ticket purchases and admissions for large performances should use real names. One identity document can only buy one ticket for one performance, and the identity information of the ticket buyer and the person attending the event must be consistent.Performance organizers and ticket platforms are also required to strengthen the protection of consumers' personal information to prevent unauthorized access, disclosure, tampering or loss, it said.A ticket refund mechanism should be established, implementing a reasonable tiered policy to protect the rights of ticket buyers, it said.Performance organizers are urged to strictly establish and enforce a safety management system and improve risk assessment and emergency response.The departments of culture and tourism management and public security will tighten the management of work permits for large performances. They will collect online and offline ticket scalping information and crack down on such illegal activities and associated fraud in a timely manner, it said.In addition, authorities will intensify the inspection of performances, such as the actors' information and performance content. Acts such as changing actors or content without authorization, lip-syncing and fake performances must be strictly prohibited, it said.Demand for tickets for live shows has skyrocketed in China since the end of the pandemic. Over 100,000 tickets for pop star Jay Chou's Shanghai dates in October sold out in a matter of seconds when they were put on sale at 6 pm on Tuesday.Reporter: Yang Zekun
